Millennials are the next generation of professionals. But what do they want?

In pursuit of success, it is extremely important for companies not only to attract but also to retain young specialists.

Millennials will make up half of the world’s workforce, and some of them will already be in leadership positions in various industries. If this data is taken into account by the company’s leaders now, young employees will complement existing teams of specialists and will play an important role in creating a solid foundation for business development in the future.

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Stay competitive

In just 20 years, we have come a long way from inconvenient faxing to sending files from your phone to the cloud. Millennials – people raised in an ever-changing environment – not only feel confident in the digital age but are constantly on the lookout for new technologies. In their free time, they think about how to make it easier to pay for purchases from a smartphone or how to improve the interface of their favorite application. This motivation and adaptability can be an important resource for many companies. Personal growth and the desire to build a career play a large role in the lives of millennials – 52% of young professionals confirm that they are attracted to companies in which they can move up the career ladder, and according to PwC research, the opportunity to learn and develop is one of the most valuable benefits an employer can provide. Such ambitious, capable people are essential for companies looking for new ways to solve their business challenges.

Millennials switch their attention from laptop to phone or tablet and vice versa on average 27 times per hour – 10 times more often than people of the previous generation. They intuitively use any technical innovations and easily cope with several tasks at the same time.

The workspace should reflect the interests of employees

Roughly a third of all millennials put freedom above salary when choosing a job. For them, work is nothing more than a temporary project; unlike the previous generation, they are less inclined to make it the main business of their lives. Therefore, companies that offer flexible working hours and multiple offices in different parts of the city to choose from are better suited to their lifestyle and meet their needs.

According to a study by Bentley University, 89% of young professionals check their work emails and respond to messages even after the end of the working day. And according to a poll by Ernst & Young, 47% of millennials believe that the amount of time they actually spend on work has increased over the past five years. Keeping track of time spent addressing work issues outside of working hours can help employees avoid burnout at work and make them understand that their work is valued.

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Technology is changing the way millennials communicate with leaders and colleagues. More than 40% of young professionals say they find it easier to communicate with colleagues in the digital space, rather than in person or by phone. Companies are shifting to tools like Slack, Microsoft Teams, and Workplace, built by Facebook developers, to encourage employees to freely share ideas with colleagues, regardless of their status or position in the team. Teaching technical literacy and recruiting advanced team members as “tech gurus” helps extend digital tools for discussing work issues across the entire team. This is how the previous generation gains the skills to use modern technology, and millennials get the recognition they need: 80% of young professionals prefer feedback on their work and praise in real-time, rather than a dry formal assessment of work achievements.

Millennials, who were once a minority, now dominate the workplace. The way information is disseminated will also change: instead of traditional ideas “from above”, discussion of any issues will rather take the character of a conversation.

Millennials are not attached to the tools they use and are ready to switch to something else whenever necessary. It is thanks to this high level of adaptability that they begin to change the way they do business and create new opportunities for companies to grow. Not all young employees will be able to build Facebook, but if companies manage to implement a digital environment that is right for them, tech-savvy millennials can teach a lot.

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